/* ============================================================
   Modern osTicket Theme — Light/Dark Mode & Responsive
   ============================================================ */

/* ---------- CSS Custom Properties (Light Mode Default) ---------- */
:root {
  /* Primary */
  --color-primary: #2e5090;
  --color-primary-hover: #1e3a6e;
  --color-primary-light: #e8eef6;
  --color-primary-rgb: 46, 80, 144;

  /* Accent */
  --color-accent: #6366f1;
  --color-accent-light: #eef2ff;

  /* Surfaces */
  --color-bg: #f5f7fa;
  --color-surface: #ffffff;
  --color-surface-raised: #ffffff;
  --color-surface-hover: #f1f5f9;

  /* Text */
  --color-text: #1a1a2e;
  --color-text-secondary: #64748b;
  --color-text-muted: #94a3b8;
  --color-text-inverse: #ffffff;

  /* Borders */
  --color-border: #e2e8f0;
  --color-border-strong: #cbd5e1;

  /* Status */
  --color-success: #16a34a;
  --color-success-bg: #f0fdf4;
  --color-warning: #f59e0b;
  --color-warning-bg: #fffbeb;
  --color-error: #dc2626;
  --color-error-bg: #fef2f2;
  --color-info: #0ea5e9;
  --color-info-bg: #f0f9ff;

  /* Shadows */
  --shadow-sm: 0 1px 2px rgba(0, 0, 0, 0.05);
  --shadow-md: 0 4px 6px -1px rgba(0, 0, 0, 0.07), 0 2px 4px -2px rgba(0, 0, 0, 0.05);
  --shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, 0.08), 0 4px 6px -4px rgba(0, 0, 0, 0.04);

  /* Radius */
  --radius-sm: 6px;
  --radius-md: 10px;
  --radius-lg: 14px;
  --radius-full: 9999px;

  /* Spacing */
  --space-xs: 4px;
  --space-sm: 8px;
  --space-md: 16px;
  --space-lg: 24px;
  --space-xl: 32px;
  --space-2xl: 48px;

  /* Typography */
  --font-sans: 'Inter', system-ui, -apple-system, 'Segoe UI', Roboto, sans-serif;
  --font-mono: 'JetBrains Mono', 'Fira Code', monospace;
  --text-xs: 0.75rem;
  --text-sm: 0.875rem;
  --text-base: 0.9375rem;
  --text-lg: 1.125rem;
  --text-xl: 1.25rem;
  --text-2xl: 1.5rem;
  --text-3xl: 1.875rem;

  /* Transitions */
  --transition-fast: 0.15s ease;
  --transition-base: 0.25s ease;
  --transition-slow: 0.35s ease;

  /* Nav */
  --nav-bg: var(--color-primary);
  --nav-text: #ffffff;
  --nav-hover-bg: rgba(255, 255, 255, 0.15);
  --nav-active-bg: rgba(255, 255, 255, 0.2);

  /* Header */
  --header-bg: var(--color-surface);
  --header-border: var(--color-border);
}

/* ---------- Dark Mode ---------- */
[data-theme="dark"] {
  --color-primary: #5b8dd9;
  --color-primary-hover: #7ba5e6;
  --color-primary-light: #1e293b;
  --color-primary-rgb: 91, 141, 217;

  --color-accent: #818cf8;
  --color-accent-light: #1e1b4b;

  --color-bg: #0f172a;
  --color-surface: #1e293b;
  --color-surface-raised: #253347;
  --color-surface-hover: #334155;

  --color-text: #e2e8f0;
  --color-text-secondary: #94a3b8;
  --color-text-muted: #64748b;
  --color-text-inverse: #0f172a;

  --color-border: #334155;
  --color-border-strong: #475569;

  --color-success-bg: #052e16;
  --color-warning-bg: #451a03;
  --color-error-bg: #450a0a;
  --color-info-bg: #0c4a6e;

  --shadow-sm: 0 1px 2px rgba(0, 0, 0, 0.3);
  --shadow-md: 0 4px 6px -1px rgba(0, 0, 0, 0.4), 0 2px 4px -2px rgba(0, 0, 0, 0.3);
  --shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, 0.5), 0 4px 6px -4px rgba(0, 0, 0, 0.3);

  --nav-bg: #1e293b;
  --nav-text: #e2e8f0;
  --nav-hover-bg: rgba(255, 255, 255, 0.08);
  --nav-active-bg: rgba(255, 255, 255, 0.12);

  --header-bg: #1e293b;
  --header-border: #334155;
}

/* ---------- Global Reset Overrides ---------- */
*,
*::before,
*::after {
  box-sizing: border-box;
}

html {
  scroll-behavior: smooth;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

body {
  font-family: var(--font-sans) !important;
  font-size: var(--text-base) !important;
  line-height: 1.6 !important;
  color: var(--color-text) !important;
  background: var(--color-bg) !important;
  transition: background-color var(--transition-slow), color var(--transition-slow);
  margin: 0;
  padding: 0;
}

body,
input,
select,
textarea,
button {
  font-family: var(--font-sans) !important;
  color: var(--color-text);
}

a,
.link {
  color: var(--color-primary) !important;
  text-decoration: none !important;
  transition: color var(--transition-fast);
  margin-bottom: 0 !important;
  border-bottom: none !important;
}

a:hover,
.link:hover {
  color: var(--color-primary-hover) !important;
  border-bottom: none !important;
  text-decoration: underline !important;
}

h1,
h2,
h3,
h4,
h5,
h6 {
  color: var(--color-text) !important;
  font-weight: 600 !important;
  line-height: 1.3 !important;
  margin: 0 0 var(--space-sm) 0;
}

h1 {
  font-size: var(--text-2xl) !important;
}

h2 {
  font-size: var(--text-xl) !important;
}

h3 {
  font-size: var(--text-lg) !important;
}

/* ---------- Container & Layout ---------- */
#container {
  width: 100% !important;
  max-width: 1100px !important;
  margin: var(--space-lg) auto !important;
  background: var(--color-surface) !important;
  box-shadow: var(--shadow-lg) !important;
  border-radius: var(--radius-lg) !important;
  overflow: hidden;
  transition: background-color var(--transition-slow), box-shadow var(--transition-slow);
}

/* ---------- Header ---------- */
#header {
  background: var(--header-bg) !important;
  padding: var(--space-md) var(--space-xl) !important;
  height: auto !important;
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  border-bottom: 1px solid var(--header-border) !important;
  position: relative !important;
  transition: background-color var(--transition-slow), border-color var(--transition-slow);
  flex-wrap: wrap;
}

#header .pull-right {
  float: none !important;
  display: flex;
  align-items: center;
  gap: var(--space-md);
  order: 2;
}

#header .pull-right p {
  width: auto !important;
  text-align: right;
  margin: 0 !important;
  padding: 0 !important;
  font-size: var(--text-sm);
  color: var(--color-text-secondary);
  float: none !important;
}

#header .pull-right p a {
  font-size: var(--text-sm);
  padding: var(--space-xs) var(--space-sm);
  border-radius: var(--radius-sm);
  transition: background-color var(--transition-fast), color var(--transition-fast);
}

#header .pull-right p a:hover {
  background: var(--color-surface-hover);
  text-decoration: none !important;
}

#logo {
  height: auto !important;
  display: flex !important;
  align-items: center;
  order: 1;
}

#header #logo img {
  max-height: 48px !important;
  max-width: 200px !important;
  width: auto;
  height: auto;
  transition: opacity var(--transition-fast);
}

.valign-helper {
  display: none !important;
}

.clear {
  display: none !important;
}

/* ---------- Navigation ---------- */
#nav {
  background: var(--nav-bg) !important;
  margin: 0 !important;
  padding: var(--space-xs) var(--space-xl) !important;
  height: auto !important;
  border-top: none !important;
  box-shadow: none !important;
  display: flex !important;
  align-items: center;
  gap: var(--space-xs);
  transition: background-color var(--transition-slow);
  flex-wrap: wrap;
}

#nav li {
  list-style: none !important;
  display: inline-block !important;
  margin: 0 !important;
  padding: 0 !important;
}

#nav li a {
  display: inline-flex !important;
  align-items: center !important;
  gap: 6px;
  float: none !important;
  height: auto !important;
  line-height: 1.4 !important;
  padding: 8px 16px !important;
  margin: 2px 0 !important;
  color: var(--nav-text) !important;
  border-radius: var(--radius-sm) !important;
  font-size: var(--text-sm) !important;
  font-weight: 500;
  background-image: none !important;
  background-position: initial !important;
  background-repeat: initial !important;
  transition: background-color var(--transition-fast);
  white-space: nowrap;
}

#nav li a::before {
  font-family: 'FontAwesome';
  font-size: 14px;
  display: inline-block;
  width: 16px;
  text-align: center;
}

#nav li a.home::before {
  content: '\f015';
}

#nav li a.kb::before {
  content: '\f02d';
}

#nav li a.new::before {
  content: '\f067';
}

#nav li a.status::before {
  content: '\f002';
}

#nav li a.tickets::before {
  content: '\f0ca';
}

#nav li a:hover {
  background-color: var(--nav-hover-bg) !important;
  color: var(--nav-text) !important;
}

#nav li a.active {
  background-color: var(--nav-active-bg) !important;
  color: var(--nav-text) !important;
}

/* ---------- Content Area ---------- */
#content {
  padding: var(--space-xl) !important;
  margin: 0 !important;
  min-height: 400px !important;
  height: auto !important;
  transition: background-color var(--transition-slow);
}

/* ---------- Alerts & Notices ---------- */
#msg_notice,
#msg_warning,
#msg_error,
#msg_info,
.notice_bar,
.warning_bar,
.error_bar {
  border-radius: var(--radius-md) !important;
  padding: var(--space-md) var(--space-md) var(--space-md) 48px !important;
  margin-bottom: var(--space-md) !important;
  font-size: var(--text-sm) !important;
  line-height: 1.5 !important;
  height: auto !important;
  border-width: 1px !important;
  border-style: solid !important;
}

#msg_notice,
.notice_bar {
  background-color: var(--color-success-bg) !important;
  border-color: var(--color-success) !important;
  color: var(--color-success) !important;
}

#msg_warning,
.warning_bar,
.warning-banner {
  background-color: var(--color-warning-bg) !important;
  border-color: var(--color-warning) !important;
  color: #92400e !important;
}

#msg_error,
.error_bar {
  background-color: var(--color-error-bg) !important;
  border-color: var(--color-error) !important;
  color: var(--color-error) !important;
}

#msg_info {
  background-color: var(--color-info-bg) !important;
  border-color: var(--color-info) !important;
  color: var(--color-info) !important;
}

[data-theme="dark"] #msg_warning,
[data-theme="dark"] .warning_bar,
[data-theme="dark"] .warning-banner {
  color: var(--color-warning) !important;
}

/* ---------- Buttons ---------- */
.button,
.button:visited,
input[type="submit"],
input[type="button"],
input[type="reset"] {
  background: var(--color-primary) !important;
  color: var(--color-text-inverse) !important;
  border: none !important;
  border-radius: var(--radius-sm) !important;
  padding: 10px 24px !important;
  font-size: var(--text-sm) !important;
  font-weight: 600 !important;
  cursor: pointer;
  display: inline-flex !important;
  align-items: center;
  justify-content: center;
  gap: var(--space-xs);
  transition: all var(--transition-fast) !important;
  box-shadow: var(--shadow-sm) !important;
  text-shadow: none !important;
  text-decoration: none !important;
  width: auto !important;
  max-width: none !important;
  line-height: 1.5 !important;
  letter-spacing: 0.01em;
}

.button:hover,
input[type="submit"]:hover,
input[type="button"]:hover {
  background: var(--color-primary-hover) !important;
  transform: translateY(-1px);
  box-shadow: var(--shadow-md) !important;
  color: var(--color-text-inverse) !important;
}

.button:active,
input[type="submit"]:active {
  transform: translateY(0) !important;
  box-shadow: var(--shadow-sm) !important;
  top: 0 !important;
}

.green.button,
.green.button:visited {
  background-color: var(--color-success) !important;
}

.green.button:hover {
  background-color: #15803d !important;
}

.blue.button,
.blue.button:visited {
  background-color: var(--color-primary) !important;
}

.blue.button:hover {
  background-color: var(--color-primary-hover) !important;
}

input[type="reset"] {
  background: var(--color-surface) !important;
  color: var(--color-text) !important;
  border: 1px solid var(--color-border) !important;
}

input[type="reset"]:hover {
  background: var(--color-surface-hover) !important;
}

.action-button {
  background: var(--color-surface) !important;
  background-image: none !important;
  border: 1px solid var(--color-border) !important;
  border-radius: var(--radius-sm) !important;
  color: var(--color-text-secondary) !important;
  padding: 6px 12px !important;
  font-size: var(--text-sm) !important;
  line-height: 1.5 !important;
  transition: all var(--transition-fast);
  cursor: pointer;
}

.action-button:hover {
  background: var(--color-surface-hover) !important;
  border-color: var(--color-border-strong) !important;
}

.action-button span,
.action-button a {
  color: var(--color-text-secondary) !important;
  float: none !important;
}

/* ---------- Forms ---------- */
input[type="text"],
input[type="email"],
input[type="password"],
input[type="tel"],
input[type="url"],
input[type="number"],
input[type="search"],
textarea,
select {
  background: var(--color-surface) !important;
  border: 1px solid var(--color-border) !important;
  border-radius: var(--radius-sm) !important;
  padding: 10px 14px !important;
  font-size: var(--text-sm) !important;
  color: var(--color-text) !important;
  transition: border-color var(--transition-fast), box-shadow var(--transition-fast);
  outline: none;
  width: auto;
}

input[type="text"]:focus,
input[type="email"]:focus,
input[type="password"]:focus,
input[type="tel"]:focus,
input[type="url"]:focus,
input[type="number"]:focus,
input[type="search"]:focus,
textarea:focus,
select:focus {
  border-color: var(--color-primary) !important;
  box-shadow: 0 0 0 3px rgba(var(--color-primary-rgb), 0.15) !important;
}

textarea {
  resize: vertical;
  min-height: 120px;
}

label {
  font-weight: 500;
  font-size: var(--text-sm);
  color: var(--color-text);
  margin-bottom: var(--space-xs);
}

label.required,
span.required {
  font-weight: 600;
}

.error input,
div.error input {
  border-color: var(--color-error) !important;
}

.error label,
div.error label {
  color: var(--color-error) !important;
}

.error {
  color: var(--color-error) !important;
}

/* ---------- Tables ---------- */
#ticketTable {
  width: 100% !important;
  border: 1px solid var(--color-border) !important;
  border-radius: var(--radius-md) !important;
  overflow: hidden;
  border-collapse: separate !important;
  border-spacing: 0 !important;
}

#ticketTable caption {
  background: var(--color-surface) !important;
  color: var(--color-text) !important;
  border: 1px solid var(--color-border) !important;
  border-bottom: none !important;
  border-radius: var(--radius-md) var(--radius-md) 0 0 !important;
  padding: var(--space-md) !important;
  font-weight: 600;
  font-size: var(--text-sm);
  text-align: left;
}

#ticketTable thead th {
  background: var(--color-primary-light) !important;
  color: var(--color-text) !important;
  border: none !important;
  border-bottom: 2px solid var(--color-border) !important;
  padding: var(--space-sm) var(--space-md) !important;
  font-weight: 600 !important;
  font-size: var(--text-xs) !important;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  height: auto !important;
  line-height: 1.5 !important;
}

#ticketTable thead th a {
  color: var(--color-text) !important;
  text-decoration: none !important;
}

#ticketTable td {
  padding: var(--space-sm) var(--space-md) !important;
  border: none !important;
  border-bottom: 1px solid var(--color-border) !important;
  font-size: var(--text-sm);
  color: var(--color-text);
  transition: background-color var(--transition-fast);
}

#ticketTable tr:last-child td {
  border-bottom: none !important;
}

#ticketTable tbody tr:hover td {
  background: var(--color-surface-hover) !important;
}

#ticketTable tr.alt td {
  background: transparent !important;
}

/* ---------- Landing Page ---------- */
#landing_page {
  display: flex;
  flex-wrap: wrap;
  gap: var(--space-lg);
}

#landing_page .main-content {
  flex: 1;
  min-width: 0;
  width: auto !important;
}

#landing_page .sidebar {
  width: 280px !important;
  flex-shrink: 0;
}

.search-form {
  padding-top: var(--space-md) !important;
}

.search-form .search,
.searchbar .search {
  border: 1px solid var(--color-border) !important;
  border-radius: var(--radius-sm) !important;
  padding: 10px 16px !important;
  font-size: var(--text-sm) !important;
  background: var(--color-surface) !important;
  color: var(--color-text) !important;
  transition: border-color var(--transition-fast), box-shadow var(--transition-fast);
  width: 100% !important;
  max-width: 500px;
}

.search-form .search:focus,
.searchbar .search:focus {
  border-color: var(--color-primary) !important;
  box-shadow: 0 0 0 3px rgba(var(--color-primary-rgb), 0.15) !important;
  outline: none;
}

.search-form .button,
.search-form input[type="submit"] {
  vertical-align: top;
  margin-left: var(--space-sm);
}

.front-page-button .button {
  display: block !important;
  text-align: center !important;
  margin-bottom: var(--space-sm);
  padding: 12px 20px !important;
  font-size: var(--text-sm) !important;
  border-radius: var(--radius-sm) !important;
}

/* ---------- Sidebar ---------- */
.sidebar {
  margin-left: 0 !important;
  margin-bottom: var(--space-lg) !important;
}

.sidebar .content {
  background: var(--color-surface) !important;
  border: 1px solid var(--color-border) !important;
  border-radius: var(--radius-md) !important;
  padding: var(--space-md) !important;
  transition: background-color var(--transition-slow), border-color var(--transition-slow);
}

.sidebar section .header {
  font-weight: 600 !important;
  font-size: var(--text-sm);
  color: var(--color-text);
  text-transform: uppercase;
  letter-spacing: 0.04em;
  margin-bottom: var(--space-sm) !important;
}

.sidebar section+section {
  margin-top: var(--space-lg) !important;
  padding-top: var(--space-lg);
  border-top: 1px solid var(--color-border);
}

/* ---------- Featured Articles ---------- */
.featured-category {
  margin-top: var(--space-md) !important;
  width: 100% !important;
  padding: var(--space-md);
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  transition: background-color var(--transition-slow), border-color var(--transition-slow);
}

.featured-category i {
  color: var(--color-primary) !important;
}

.category-name {
  font-weight: 600 !important;
  color: var(--color-text);
}

.article-headline {
  margin-left: var(--space-xl) !important;
  padding: var(--space-sm) 0;
}

.article-title {
  font-weight: 500 !important;
}

.article-title a {
  color: var(--color-primary) !important;
}

.article-teaser {
  color: var(--color-text-secondary);
  font-size: var(--text-sm) !important;
}

/* ---------- Login Form ---------- */
#clientLogin {
  background: var(--color-surface) !important;
  border: 1px solid var(--color-border) !important;
  border-radius: var(--radius-md) !important;
  box-shadow: var(--shadow-sm) !important;
  padding: var(--space-xl) !important;
  margin-top: var(--space-lg) !important;
  transition: background-color var(--transition-slow), border-color var(--transition-slow);
}

.login-box {
  box-shadow: none !important;
  width: auto !important;
  display: block !important;
  padding: 0 !important;
}

#clientLogin input[type="text"],
#clientLogin input[type="password"] {
  width: 100% !important;
  max-width: 360px;
  margin-bottom: var(--space-md) !important;
}

#clientLogin input[type="submit"],
#clientLogin .btn {
  margin-top: var(--space-sm);
}

#clientLogin .instructions {
  padding: var(--space-md) !important;
}

/* ---------- Ticket Form ---------- */
#ticketForm {
  max-width: 100%;
}

#ticketForm>table {
  width: 100% !important;
}

#ticketForm td textarea,
#ticketForm div textarea {
  width: 100% !important;
  max-width: 100% !important;
}

#ticketForm select {
  min-width: 250px;
}

.form-header {
  font-size: var(--text-lg);
}

/* ---------- Ticket View ---------- */
.infoTable {
  background: var(--color-primary-light) !important;
  border-radius: var(--radius-md);
  overflow: hidden;
  transition: background-color var(--transition-slow);
}

.infoTable th {
  padding: var(--space-sm) var(--space-md) !important;
  color: var(--color-text-secondary);
  font-size: var(--text-sm);
  font-weight: 500;
  width: auto !important;
}

.infoTable td {
  padding: var(--space-sm) var(--space-md) !important;
  font-size: var(--text-sm);
}

table .headline,
table.custom-data .headline {
  border-bottom: 2px solid var(--color-border) !important;
  font-weight: 600 !important;
  background-color: transparent !important;
  color: var(--color-text);
  padding: var(--space-sm) var(--space-md);
}

table.custom-data th {
  background-color: var(--color-primary-light) !important;
  padding: var(--space-sm) var(--space-md) !important;
}

/* ---------- Thread ---------- */
#ticketThread {
  border-bottom: 2px solid var(--color-border) !important;
}

#ticketThread::before {
  border-left-color: var(--color-border) !important;
}

.thread-entry {
  margin-bottom: var(--space-lg) !important;
}

.thread-entry .header {
  border: 1px solid var(--color-border) !important;
  border-radius: var(--radius-md) var(--radius-md) 0 0 !important;
  padding: var(--space-sm) var(--space-md) !important;
  transition: background-color var(--transition-slow), border-color var(--transition-slow);
}

.thread-entry.message .header {
  background: var(--color-primary-light) !important;
}

.thread-entry.response .header {
  background: var(--color-surface-hover) !important;
}

.thread-entry .thread-body {
  border: 1px solid var(--color-border) !important;
  border-top: none !important;
  border-bottom: 2px solid var(--color-border-strong) !important;
  border-radius: 0 0 var(--radius-md) var(--radius-md) !important;
  transition: border-color var(--transition-slow);
}

.thread-body {
  background-color: var(--color-surface) !important;
  color: var(--color-text) !important;
}

.thread-body .attachments {
  background-color: var(--color-primary-light) !important;
  border-top-color: var(--color-border) !important;
}

.thread-event .type-icon {
  background-color: var(--color-surface-hover) !important;
  border-color: var(--color-border) !important;
  transition: background-color var(--transition-slow), border-color var(--transition-slow);
}

.thread-event .type-icon::after {
  border-color: var(--color-surface) !important;
}

.thread-entry::after {
  border-bottom-color: var(--color-surface) !important;
}

.thread-entry::before {
  border-top-color: var(--color-surface) !important;
}

/* ---------- Search Well ---------- */
.search.well {
  background: var(--color-surface) !important;
  border: 1px solid var(--color-border) !important;
  border-radius: var(--radius-md) !important;
  padding: var(--space-md) !important;
  margin-bottom: var(--space-md) !important;
  margin-top: 0 !important;
  transition: background-color var(--transition-slow), border-color var(--transition-slow);
}

/* ---------- Reply ---------- */
#reply {
  background: var(--color-surface) !important;
  border: 1px solid var(--color-border) !important;
  border-radius: var(--radius-md) !important;
  padding: var(--space-lg) !important;
  transition: background-color var(--transition-slow), border-color var(--transition-slow);
}

#reply textarea {
  width: 100% !important;
  max-width: 100% !important;
}

#reply h2 {
  border-bottom-color: var(--color-border) !important;
}

/* ---------- Pagination ---------- */
#pagination {
  margin: var(--space-lg) 0 !important;
}

#pagination li a {
  padding: 6px 12px !important;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-sm);
  color: var(--color-primary) !important;
  font-size: var(--text-sm);
  margin: 0 2px;
  transition: all var(--transition-fast);
}

#pagination li a:hover {
  background: var(--color-primary-light);
  color: var(--color-primary) !important;
}

#pagination .active {
  background: var(--color-primary);
  color: var(--color-text-inverse) !important;
  padding: 6px 12px !important;
  border: 1px solid var(--color-primary);
  border-radius: var(--radius-sm);
  font-size: var(--text-sm);
  margin: 0 2px;
}

/* ---------- Dropdown ---------- */
.dropdown-menu {
  background: var(--color-surface) !important;
  border: 1px solid var(--color-border) !important;
  border-radius: var(--radius-md) !important;
  box-shadow: var(--shadow-lg) !important;
  padding: var(--space-xs) 0 !important;
}

.dropdown-menu a {
  color: var(--color-text) !important;
  padding: var(--space-sm) var(--space-md) !important;
  font-size: var(--text-sm);
}

.dropdown-menu li>a:hover,
.dropdown-menu .active>a {
  background-color: var(--color-primary-light) !important;
  color: var(--color-primary) !important;
}

.dropdown-menu li+li {
  border-top-color: var(--color-border) !important;
}

/* ---------- KB / FAQ ---------- */
#kb>li {
  background: none !important;
  border-bottom: 1px solid var(--color-border) !important;
  padding: var(--space-md) !important;
}

#faq ol {
  border-top-color: var(--color-border) !important;
}

#faq ol li a {
  border-bottom-color: var(--color-border) !important;
  padding: var(--space-sm) var(--space-md) !important;
  border-radius: var(--radius-sm);
  transition: background-color var(--transition-fast);
}

#faq ol li a:hover {
  background-color: var(--color-primary-light) !important;
}

/* ---------- Labels ---------- */
.label {
  border-radius: var(--radius-full) !important;
  padding: 2px 10px !important;
  font-size: var(--text-xs) !important;
  font-weight: 600 !important;
  text-shadow: none !important;
}

/* ---------- Section Break ---------- */
div.section-break {
  border-top: 1px solid var(--color-border) !important;
}

/* ---------- Footer ---------- */
#footer {
  background: var(--color-surface) !important;
  border-top: 1px solid var(--color-border) !important;
  padding: var(--space-lg) var(--space-xl) !important;
  font-size: var(--text-sm) !important;
  color: var(--color-text-secondary) !important;
  transition: background-color var(--transition-slow), border-color var(--transition-slow);
}

#footer a {
  color: var(--color-text-secondary) !important;
}

#footer p {
  margin: var(--space-sm) 0 !important;
}

/* ---------- Loading/Overlay ---------- */
#loading {
  background: var(--color-surface) !important;
  border: 1px solid var(--color-border) !important;
  border-radius: var(--radius-md) !important;
  box-shadow: var(--shadow-lg) !important;
  padding: var(--space-lg) var(--space-lg) var(--space-lg) 70px !important;
}

#loading h4 {
  color: var(--color-primary) !important;
}

#overlay {
  background: rgba(0, 0, 0, 0.5) !important;
  backdrop-filter: blur(4px);
  -webkit-backdrop-filter: blur(4px);
}

/* ---------- Ticket States ---------- */
.states {
  font-size: var(--text-sm) !important;
}

.states a.state {
  padding: 4px 12px;
  border-radius: var(--radius-full);
  font-weight: 500;
  transition: background-color var(--transition-fast);
}

.states a.state.active {
  background: var(--color-primary-light);
  color: var(--color-primary) !important;
}

.states a.state:hover {
  background: var(--color-surface-hover);
  text-decoration: none !important;
}

i.refresh {
  color: var(--color-primary) !important;
}

/* ---------- External Auth ---------- */
.external-auth-box {
  border: 1px solid var(--color-border) !important;
  border-radius: var(--radius-sm) !important;
  transition: border-color var(--transition-fast);
}

.external-auth-box:hover {
  border-color: var(--color-border-strong) !important;
}

.external-auth-icon {
  border-right-color: var(--color-border) !important;
  color: var(--color-text) !important;
}

.external-auth-name {
  color: var(--color-text) !important;
}

/* ---------- Theme Toggle ---------- */
.theme-toggle {
  background: transparent;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-full);
  cursor: pointer;
  width: 40px;
  height: 40px;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all var(--transition-fast);
  color: var(--color-text);
  font-size: 18px;
  flex-shrink: 0;
  padding: 0;
}

.theme-toggle:hover {
  background: var(--color-surface-hover);
  border-color: var(--color-border-strong);
  transform: rotate(15deg);
}

.theme-toggle .icon-sun {
  display: none;
}

.theme-toggle .icon-moon {
  display: inline;
}

[data-theme="dark"] .theme-toggle .icon-sun {
  display: inline;
}

[data-theme="dark"] .theme-toggle .icon-moon {
  display: none;
}

/* ---------- Mobile Menu Toggle ---------- */
.mobile-menu-toggle {
  display: none;
  background: transparent;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-sm);
  cursor: pointer;
  width: 40px;
  height: 40px;
  align-items: center;
  justify-content: center;
  color: var(--color-text);
  font-size: 20px;
  padding: 0;
  transition: all var(--transition-fast);
  order: 3;
}

.mobile-menu-toggle:hover {
  background: var(--color-surface-hover);
}

.mobile-menu-toggle .icon-menu-close {
  display: none !important;
}

.mobile-menu-toggle.nav-open .icon-menu-bars {
  display: none !important;
}

.mobile-menu-toggle.nav-open .icon-menu-close {
  display: inline-block !important;
}

/* ---------- Ticket #info ---------- */
#ticketInfo h1 {
  border-bottom-color: var(--color-border) !important;
}

#ticketInfo h1 small {
  color: var(--color-text-secondary) !important;
}

/* ---------- Freetext Files ---------- */
.freetext-files {
  background-color: var(--color-surface-hover) !important;
  border-color: var(--color-border) !important;
}

/* ---------- Print CSS Override (non-print) ---------- */
@media not print {
  body {
    background-image: none !important;
  }
}

/* ============================================================
   RESPONSIVE DESIGN
   ============================================================ */

/* Large tablets & small desktops */
@media (max-width: 1140px) {
  #container {
    margin: var(--space-md) !important;
    border-radius: var(--radius-md) !important;
  }
}

/* Tablets */
@media (max-width: 900px) {
  #landing_page {
    flex-direction: column;
  }

  #landing_page .sidebar {
    width: 100% !important;
    order: -1;
  }

  .main-content {
    width: 100% !important;
  }

  #ticketForm>table,
  table[width="800"] {
    width: 100% !important;
  }

  #ticketForm td textarea,
  #reply textarea {
    width: 100% !important;
  }

  #ticketInfo>tbody>tr {
    display: flex;
    flex-direction: column;
  }

  #ticketInfo>tbody>tr>td {
    width: 100% !important;
    display: block;
  }

  .thread-entry .header .title {
    max-width: 100% !important;
  }

  .thread-event .description {
    width: calc(100% - 60px) !important;
  }
}

/* Mobile */
@media (max-width: 768px) {
  #container {
    margin: 0 !important;
    border-radius: 0 !important;
    box-shadow: none !important;
  }

  #header {
    padding: var(--space-md) !important;
    flex-wrap: wrap;
  }

  #header .pull-right {
    flex-wrap: wrap;
    gap: var(--space-sm);
  }

  #header .pull-right p {
    font-size: var(--text-xs);
  }

  .mobile-menu-toggle {
    display: flex;
  }

  #nav {
    display: none !important;
    flex-direction: column;
    padding: var(--space-sm) !important;
    gap: 2px;
    width: 100%;
  }

  #nav.nav-open {
    display: flex !important;
  }

  #nav li {
    display: block !important;
    width: 100%;
  }

  #nav li a {
    width: 100% !important;
    padding: 10px 16px !important;
    justify-content: flex-start;
  }

  #content {
    padding: var(--space-md) !important;
  }

  .sidebar {
    width: 100% !important;
    margin-left: 0 !important;
    float: none !important;
  }

  .front-page-button {
    display: flex;
    flex-direction: column;
    gap: var(--space-sm);
  }

  .front-page-button p {
    margin: 0 !important;
  }

  #ticketTable {
    display: block;
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
  }

  #landing_page #new_ticket,
  #landing_page #check_status {
    width: 100% !important;
    float: none !important;
    padding-left: 0 !important;
    background: none !important;
    margin-top: var(--space-lg) !important;
  }

  .featured-category {
    width: 100% !important;
  }

  #kb-search #query,
  #kb-search #cid,
  #kb-search #topic-id {
    width: 100% !important;
    float: none !important;
    margin-bottom: var(--space-sm);
  }

  .span4,
  .span8 {
    width: 100% !important;
    display: block !important;
    margin: 0 0 var(--space-md) 0 !important;
  }

  .login-box {
    width: 100% !important;
    display: block !important;
    box-shadow: none !important;
  }

  #clientLogin {
    padding: var(--space-md) !important;
  }

  #clientLogin input[type="text"],
  #clientLogin input[type="password"] {
    max-width: 100% !important;
  }

  .thread-entry.avatar {
    margin-left: 0 !important;
  }

  .thread-entry.response.avatar {
    margin-right: 0 !important;
  }

  .thread-entry>.avatar {
    margin-left: 0 !important;
    margin-bottom: var(--space-sm);
  }

  .thread-event {
    margin-left: 0 !important;
  }

  #ticketThread::before {
    display: none;
  }

  #footer {
    padding: var(--space-md) !important;
  }
}

/* Small Mobile */
@media (max-width: 480px) {
  h1 {
    font-size: var(--text-xl) !important;
  }

  h2 {
    font-size: var(--text-lg) !important;
  }

  #header #logo img {
    max-height: 36px !important;
    max-width: 150px !important;
  }

  .search-form .search {
    width: 100% !important;
    display: block !important;
    margin-bottom: var(--space-sm);
  }

  .search-form .button,
  .search-form input[type="submit"] {
    margin-left: 0 !important;
    width: 100%;
    margin-top: var(--space-sm);
  }

  .thread-body .attachment-info {
    width: 100% !important;
    display: block !important;
  }
}

/* ============================================================
   UTILITY CLASSES
   ============================================================ */
.pull-right {
  float: right;
}

.flush-left {
  text-align: left;
}

.flush-right {
  text-align: right;
}

/* Smooth transitions for theme switching */
#container,
#header,
#nav,
#content,
#footer,
.sidebar .content,
.featured-category,
#clientLogin,
.search.well,
#reply,
.infoTable,
.thread-entry .header,
.thread-entry .thread-body,
.thread-event .type-icon,
.dropdown-menu,
#ticketTable,
#ticketTable td,
#ticketTable th,
#loading {
  transition: background-color var(--transition-slow),
    border-color var(--transition-slow),
    color var(--transition-slow),
    box-shadow var(--transition-slow);
}

/* Fix select2 in dark mode */
[data-theme="dark"] .select2-container .select2-choice {
  background: var(--color-surface) !important;
  border-color: var(--color-border) !important;
  color: var(--color-text) !important;
}

[data-theme="dark"] .select2-drop {
  background: var(--color-surface) !important;
  border-color: var(--color-border) !important;
  color: var(--color-text) !important;
}

/* Fix jQuery UI in dark mode */
[data-theme="dark"] .ui-widget {
  color: var(--color-text);
}

[data-theme="dark"] .ui-widget-content {
  background: var(--color-surface);
  border-color: var(--color-border);
  color: var(--color-text);
}

/* Redactor (rich text editor) dark mode */
[data-theme="dark"] .redactor-box,
[data-theme="dark"] .redactor-toolbar {
  background: var(--color-surface-raised) !important;
  border-color: var(--color-border) !important;
}

[data-theme="dark"] .redactor-editor {
  background: var(--color-surface) !important;
  color: var(--color-text) !important;
}

/* Non-local image placeholder */
.non-local-image {
  border-color: var(--color-border) !important;
}